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GENIES TERMS OF SERVICE

Last Updated: December 1, 2023

ARBITRATION NOTICE: Section 7 below has some important rules about how we resolve disputes. If you have an issue with us, you agree to resolve it through private arbitration instead of in court before a judge or jury. You also agree to resolve any such issue on your own, and not as part of a group or class with other users of the Services. You may, however, opt out of arbitration, as explained in Section 7.

1. INTRODUCTION

Welcome to Genies! We provide you with Services that, among other things, let users create, build, and engage with our avatar experiences, traits framework, and digital wearables, goods, and characters, which can be shared with friends or displayed to the world.

It’s important that you read and understand these Terms because, by using the Services, you’re agreeing to these Terms. We know that reading them is not the most fun thing to do, but these Terms, together with any other terms or policies that are incorporated into these Terms, define your relationship with Genies as you interact with the Services. For example, these Terms explain: (1) what you can expect from Genies; (2) what Genies expects from you; (3) who can do what with Your Creations and on Genies’ Services; and (4) how we will resolve any disputes.

We publish a Privacy Policy which explains what information we collect and why, how we use it, and how you can update, manage, and delete it. The Privacy Policy is also a part of these Terms, meaning you agree to our Privacy Policy by using our Services. We recommend that you read it to better understand how we collect and use the information we may collect.

Genies’ Services are provided by, and you are entering into a binding agreement with, Genies, Inc., located at 8605 Santa Monica Blvd, #22702, West Hollywood, California 90069. When we say “Genies,” “we,” “us,” and “our” in these Terms, we mean Genies, Inc., its parents, subsidiaries, and its affiliates, which include any entity owned in whole or in part by Genies. When we say “you” and “your” in these Terms, we mean the person using the Services or, if you are using the Services on behalf of an entity or organization, we mean that entity or organization.

2. DEFINITIONS

AI Terms” means the terms and conditions from third-party providers of AI Tools that apply to use of the AI Tools.

AI Tools” means third-party generative artificial intelligence tools, or computer programs made by someone other than Genies that can create Content with input from users.

Authenticated Digital Goods means Digital Goods that use blockchain technology to record ownership of the Digital Goods. The Services may identify a Digital Good as an Authenticated Digital Good through the use of a badge, describing the item as a “1 of 1,” or such other reasonable means selected by Genies in its sole discretion.

Avatar” means a digital representation of a human, humanoid, animal, mythical creature, or any character that may embody real, fantasy, or abstract attributes, which may be created, held, shared, displayed, or transferred using the Services.

Content” means graphics, pictures, images, artwork, videos, animations, audio, sounds, music, audio-visual effects, text, titles, names, themes, dialogue, characters, stories, concepts, objects, virtual items, patterns, textures, designs, models, concepts, interactive features, code, scripts, software, metadata, digital works, Digital Goods, suggestions, feedback, files, documents, and all other content.

Creator” means any person, entity, or organization that contributes Content for inclusion in, or in connection with, the Services or Other Terms, or is defined as a Creator under these Terms or in any Other Terms.

Digital Goods means Avatars, virtual clothing, accessories for Avatars, and certain other digital assets that may be created, held, or transferred using the Services. Digital Goods include but are not limited to Authenticated Digital Goods.

Dispute” means any dispute, claim, or controversy between you and Genies related to or arising from the Services, Genies’ other products and services, or these Terms.

DIYs” means Digital Goods created with the Services by modifying other Digital Goods.

IP” means any intellectual property rights in Content, including any copyright, trademark, patent, trade secret, or other proprietary interests, whether registered or unregistered, under the Laws of any jurisdiction.

Laws” means all laws, rules, codes, statutes, regulations, and legal or regulatory requirements or guidance.

Licensed Parties” means Genies and its respective agents, licensees, successors, and assigns.

NFTs” means non-fungible tokens residing on a blockchain.

Other Terms” means individually or collectively, as applicable, the Privacy Policy, SMS Text Terms and Conditions, Community Guidelines, Seller Addendum, or any other agreements, addenda, or terms entered into by you and Genies or any other Licensed Party that are governed by, or otherwise incorporate by reference, these Terms.

“Our Creations” means the Services and any Content provided by or on behalf of Genies, including any software, technology, tools, designs, templates or tools provided to help users create Digital Goods.

Persona means, collectively, name, brand, likeness, image, likeness, social-media handle(s), social media avatars, signature, voice, profile and biographical information.

“Platform Terms” means the terms of use and other applicable policies for applicable third party platforms.

Promotions” means all giveaways, sweepstakes, contests, and other promotions sponsored by Genies.

Services means Genies mobile applications (like the Silver Studio and Genies Party apps), Genies websites (like genies.com and warehouse.genies.com) and any other programming, tools, applications, smart contracts, technical products, features, software, games, experiences, or documentation provided by Genies.

Terms means these Genies Terms of Service.

Your Creations” means any Content you create, submit, store, upload, broadcast, or share using the Services, or otherwise provide to Genies or any other Licensed Party under Other Terms, including any Persona (to the extent incorporated therein), but excludes Our Creations or Content provided by other users.

3. YOUR RELATIONSHIP WITH GENIES

A. What you can expect from Genies

Provide Services. We offer a range of Services, and use of the Services is governed by these Terms.

Update, develop, and enhance Services. We may develop new technology or features that improve or modify the Services. To that end, we may add or remove certain features, functionalities, or Services. If we make a significant change that impacts your use of the Services, or if we stop offering a service altogether, we will endeavor to notify you first unless the situation is urgent (for example, to prevent abuse, address security issues, or respond to legal requirements).

Update, clarify, or amend these Terms. If we make a change to these Terms or any Other Terms that significantly affects your rights, we will endeavor to give you advance notice and an opportunity to review the change unless the situation is urgent. If you don’t agree with any updated terms, you should terminate your account and stop using the Services.

B. What Genies expects from you

Follow all applicable rules. The permission we give you to use the Services lasts as long as you comply with: (1) these Terms; and (2) any Other Terms—which will be controlling if there is any conflict with these Terms—that may apply to specific uses of the Services. For example, you must follow the Community Guidelines, which are designed to foster a safe, welcoming, positive, and engaging community. We will let you know when additional terms apply to your use of the Services.

Provide true information. We may ask you for certain information from time to time, including to open an account with us, and when the law says we have to. You agree to give us true information only, and you understand that lying or not providing certain information may mean that you won’t be able to access or use certain Services.

Give feedback or suggest improvements, if you want. If you give us any comments, feedback, or suggestions, you agree that Genies may use those submissions without notice, payment, or any other obligation to you.

Pay any fees that you owe. Some of the Services may allow you to purchase items or require you to pay a fee, including a transaction fee for certain transactions. If so, you agree to pay the applicable purchase price, fees, and any taxes that you may owe as determined by Genies or third party service providers and under any applicable law. All payments and fees are final and non-refundable.

Make certain promises, also known as representations and warranties. By using the Services, you represent and warrant that:

  • you have the rights and ability to enter into these Terms and any Other Terms;
  • your use of the Services and performance under any Other Terms won’t violate any third party’s rights or applicable Laws.
  • your use of the Services will be for your personal enjoyment only or for use as outlined in any Other Terms, but not for any investment purposes; and
  • you are not located in, or a citizen or resident of, a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a terrorist supporting country, and you are not listed on any U.S. Government list of prohibited or restricted parties. If you need information to be sure, please review this website.

To the extent you are a Creator, you further represent, warrant, and agree that:

  • you are the sole and exclusive owner of Your Creations or, if not, you have all rights, consents, permissions, and authorizations necessary to grant Genies and the other Licensed Parties the rights hereunder (including all sublicense rights);
  • Your Creations and the use thereof as set forth herein or in any Other Terms will not violate these Terms, Other Terms, any Laws or Platform Terms, or any rights (including intellectual property rights, privacy rights, or rights of publicity) of any third party, or cause Genies or any other Licensed Parties to incur any additional fees; and
  • if Your Creation uses any third party’s property (like logos, designs, brand names, or Digital Goods made by other users), such use is expressly permitted by the applicable rights holder or otherwise is permitted by fair use or other applicable Laws.

4. USING GENIES SERVICES

A. Age Requirements

To use the Services, you have to be at least 13 years old. If you are not legally considered an adult where you live, please talk to your parent or legal guardian and ask them for help; only they are allowed to agree to these Terms for you. If you’re a parent or legal guardian allowing a minor to use the Services, then you agree these Terms apply to you and that you’re responsible for their and your activity on the Services. You also are responsible for any transactions undertaken by you or the minor.

B. Your Genies Account

You may need an account with Genies to create, collect, access, share, buy, or sell Digital Goods or other Content using the Services. Only you are responsible for what happens on your account and for keeping your passwords and other account information private and safe. You are only allowed to have one account with Genies. If you think your account was hacked, stolen, or used without your permission, please email us at support@genies.com. If Genies removes or disables your account for any reason, you will only be allowed to create a new account by requesting permission via support@genies.com.

C. Your Digital Wallet

You may need to connect your account to a certain kind of digital wallet to create, collect, buy, or sell Authenticated Digital Goods using the Services. That digital wallet will be operated by a third party (i.e., not Genies). You are responsible for understanding how your digital wallet works, complying with applicable Platform Terms, and for keeping it safe. Genies is not responsible for your use of the digital wallet, including if anything in your digital wallet is lost or stolen.

D. Authorized Entities

Sometimes, businesses or other organizations use the Services. To use the Services on behalf of a person, an organization or entity, you need to be an authorized representative of that person, organization or entity and you hereby agree to these Terms on its behalf.

E. Digital Goods

If you wish to use the Services to create, buy, or sell Digital Goods, you may have to agree to additional terms that apply to those actions. For example, we may partner with people to make Digital Goods available to you, and those Digital Goods may come with extra terms and conditions. We may also work with you to create new Digital Goods under a separate agreement. If there are extra terms and conditions attached to any Digital Goods or that apply to any specific use of the Services, we will let you know before you purchase those Digital Goods or use the Services in that way.

F. Artificial Intelligence

Genies may integrate into the Services certain AI Tools which may be operated and used pursuant to certain AI Terms. You acknowledge that your use of the AI Tools in the Services may be governed by such AI Terms. If you have any questions about the AI Tools and corresponding AI Terms that may apply to your use of the Services, please contact Genies at support@genies.com.

G. Genies Apps

Some of the Services, like the Silver Studio and Genies Party mobile apps, include downloadable software. We give you permission to use that software as part of the Services. The license we give you is:

  • worldwide, meaning it’s valid all over the world;
  • non-exclusive, meaning we can give the same license to other people;
  • royalty-free, which means there are no royalties paid to us for this license; and
  • non-assignable, which means you can’t give it to someone else.

When you use any of Genies’ apps, your phone carrier may charge you for data, text messages, push notifications, or other wireless access. You are responsible for paying those fees, if any. These messages or notifications may include information regarding your account or our products, Services, or promotions. The notifications may be delivered to your device even when the app is running in the background. You have the ability, and it is your responsibility, to control the notifications you do, or do not, receive through your device. It is your responsibility to keep your account information secure when using this feature. Additional terms related to these messages and notifications are here and are incorporated into these Terms.

If you are using any of Genies’ apps from the Apple App Store, please keep the following in mind: These Terms are between you and Genies, not Apple. Genies is solely responsible for its apps and any Content produced thereon, and Apple has no obligation to help with any support or maintenance questions. You must comply with all applicable third-party terms of use when using any Genies app, including all of Apple’s rules; if there are any conflicts between these Terms and the Apple App Store Terms of Service, the Apple App Store Terms of Service will apply. Apple is not responsible for your use of any Genies app and won’t be liable for any related claims or losses. The license granted to you in these Terms to use Genies’ apps is for your own use on Apple-branded products that you own or control. You can’t transfer the apps or the Services to anyone else, but the apps can be used or accessed by other accounts associated with you through family sharing or volume purchasing. If an app fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price, if any, for the app to you, but, to the fullest extent permitted by law, Apple will have no other warranty obligation whatsoever with respect to the app, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be our sole responsibility. We are responsible for addressing any claims from you or any third party relating to our apps including, but not limited to, product liability claims, any claim that an app fails to conform to any Laws, and claims arising under consumer protection, privacy, or similar legislation, including in connection with an app’s use of the HealthKit and HomeKit frameworks, if any. In the event of any third party claim that a Genies app or your possession and use of the app infringes that third party’s intellectual property rights, Genies, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim. Apple and its subsidiaries are third-party beneficiaries to these Terms and have the right to enforce these Terms against you. If you have any questions, complaints, or claims with respect to any of Genies’ apps, please contact Genies at support@genies.com.

H. Promotions

Genies reserves the right, in its sole discretion, to interpret the rules of any Promotion, and such interpretation and all decisions by Genies shall be final and binding upon all participants in the Promotion. Genies reserves the right to disqualify any participant that Genies determines, in its sole discretion, violates the rules of the Promotion. Genies reserves the right, in its sole discretion, to modify, extend, suspend, cancel, and/or terminate any Promotion, or any part of it, at any time.

I. Using Services Responsibly

You are responsible for your interactions with other users on the Services. Genies reserves the right to monitor interactions between users, but Genies is not obligated to do so, and cannot be held liable for your interactions with other users, or for any user’s actions or inactions. If you have a dispute with one or more users, you release Genies and any other Licensed Parties from claims, and damages of every kind, arising out of or in any way connected with such disputes. In entering into this release, you waive any protections that would otherwise limit the coverage of this release.

We have to set some ground rules for the Services so that everyone can enjoy them and we can protect peoples’ rights. Therefore, you agree that:

You WILL:

  • follow the Community Guidelines;
  • treat Genies and any other Licensed Parties and all users of the Services with respect; and
  • comply with all applicable Laws and Platform Terms.

You will NOT, unless you have Genies’ prior written permission or applicable Laws prohibit these restrictions:

  • Share, download, copy, modify, license, distribute, transmit, or sell any information or Content you get from the Services, except for Digital Goods or as otherwise expressly permitted in these Terms;
  • Try to duplicate, change, break, decompile, reverse engineer, decode, overwhelm, burden, damage, disrupt, impair, or negatively impact the Services or any other party’s access to the Services;
  • Use any bots, mods, hacks, or unauthorized software in connection with the Services;
  • Use or attempt to use another person’s account, digital wallet, or device without their permission;
  • Use the Services for anything harmful, hateful, unethical, disruptive, fraudulent, defamatory, obscene, illegal, mean, immoral, or otherwise objectionable;
  • Provide the Services to any third party;
  • Use the Services in any way that’s not permitted by any applicable Terms; or
  • Encourage or enable any other person to do any of the foregoing.

5. CONTENT ON GENIES SERVICES

A. Genies Content

The Services include Our Creations that belong to Genies. As between you and Genies, Genies shall be and remain the sole owner of Our Creations. We give you permission to use Our Creations, including our templates for Digital Goods, to make, upload, and share Your Creations on the Services, subject to these Terms and any Other Terms, but we (or our licensors, as applicable) retain all IP in Our Creations. You agree not to do anything to violate, infringe upon, or misappropriate our IP/Our Creations.

B. Digital Goods

If you lawfully purchase, acquire, or own a Digital Good and comply with these Terms (and any applicable Other Terms), for as long as you hold the Digital Good, you may (i) use the Digital Good in and as permitted by the Services; and (ii) post copies of the Digital Good on your social media account (which posts may remain active even after you no longer hold the Digital Good).

C. Authenticated Digital Goods and Avatars

If you lawfully purchase, acquire or own an Authenticated Digital Good or Avatar and comply with these Terms (and any applicable Other Terms), for as long as you own the Authenticated Digital Good or Avatar, you may, in addition to exercising the rights granted above to holders of Digital Goods, (i) use the Authenticated Digital Good or Avatar in connection with any third-party website or application (such as a metaverse platform) that allows you to use your Digital Good; (ii) use the Authenticated Digital Good or Avatar to create DIYs; (iii) use the Authenticated Digital Good or Avatar outside the Services for both commercial and non-commercial purposes; and (iv) market and sell the Authenticated Digital Good, including its associated NFT, or Avatar, on the Services or any marketplace that honors the collection and payment of creator royalties.

D. Your Creations

As a Creator, you own the IP in Your Creations, and you can share Your Creations with the world. However, you grant Genies and all other Licensed Parties, including Genies’ users, permission to use Your Creations as set forth in the license below.

Scope. Unless otherwise agreed by Genies in writing, the scope of the license you grant to Genies and all other Licensed Parties to use Your Creations is:

  • worldwide, meaning it’s valid all over the world;
  • non-exclusive, meaning you can give the same license to other people;
  • royalty-free, meaning there are no royalties owed to you for this license (and, for the sake of clarity, Genies may, but has no obligation to, provide or offer you compensation for, or opportunities for you to monetize, Your Creations); and
  • irrevocable, meaning you can’t take it back.

Rights. Genies and all other Licensed Parties may (but are not obligated to):

  • copy, use, transmit, broadcast, reproduce, publicly perform, and publicly display Your Creations, including to save on our systems and show or make publicly available to other users;
  • modify and prepare derivative works based upon Your Creations, including to edit them or make new versions of them;
  • associate Your Creations with, or link Your Creations to, NFTs or other digital assets that may be bought, sold, or transferred through the Services;
  • otherwise use, distribute, commercialize, and exploit Your Creations; and
  • sublicense, meaning grant these rights to other users of the Services or other third parties.

(collectively, the “Rights”).

Purpose. Genies and all other Licensed Parties may exercise the Rights for any lawful purpose including, without limitation, the purposes of:

  • operating and improving the Services, including to provide the Services to you and others, allow the Services to work as intended, and create new features and functionalities; and
  • promoting and marketing Genies and all other Licensed Parties, the Services, their businesses, Our Creations and Your Creations (including but not limited to any of your Digital Goods).

Duration. The license above continues for as long as Your Creations are protected by intellectual property laws.

E. Other People’s Content

The Services may give you access to Content that belongs to other people or organizations. You can use that Content in and as permitted by the Services, these Terms and any Other Terms, but you can’t use it in any other way without the owner’s permission.

F. Infringing Content

If you believe that any user-generated Content, links, or other material made available through the Services violates your copyright, please submit a notification in accordance with the Digital Millennium Copyright Act (“DMCA”), 17 U.S.C. § 512, to Genies’ DMCA Agent:

Attn: Genies, Inc., DMCA Agent

8605 Santa Monica Blvd. #22702

West Hollywood, California 90069

copyright@genies.com

Notices related to trademarks, right of publicity, or IP matters may be sent to the same recipient.

If any of Your Creations are taken down after we receive a DMCA notice, you can send a counter-notification as laid out in section 512(g) of the DMCA, and we may re-post Your Creations in question.

We, in our discretion, when it’s appropriate, will disable or terminate the accounts of users who repeatedly infringe IP.

6. ISSUES, CLAIMS, RISKS, AND DISPUTES

A. Warranty Disclaimer

We work continuously to improve the Services and meet your needs. However, for legal reasons, we offer the Services without warranties unless specifically stated in Other Terms. The law says we need to explain this with specific language in capital letters. Here is that explanation: WE PROVIDE THE SERVICES AS IS AND AS AVAILABLE WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. FOR EXAMPLE, WE DON’T MAKE ANY WARRANTIES ABOUT ANY CONTENT OR FEATURES OF THE SERVICES, INCLUDING THEIR ACCURACY, RELIABILITY, AVAILABILITY, OR ABILITY TO MEET YOUR NEEDS.

B. Assumptions of Risk

Using blockchain technology, including NFTs and digital wallets, can raise certain risks. For example, you might lose your NFTs, and some countries might make rules that restrict the use of NFTs. These Terms don’t include a complete list of risks associated with blockchain technology. You understand and accept the risks associated with your use of blockchain technology and that Genies won’t be liable to you for any resulting harm or losses.

You understand that certain portions of the Services are made possible by third parties including but not limited to digital wallet providers, payment processors, and decentralized networks. You agree that Genies does not control any third parties and won’t be responsible for any losses or harm that they cause either directly or indirectly.

C. Limitation of Liability

Our liability is limited. Genies is only liable for breaches of these Terms or Other Terms. In no event will Genies or any other Licensed Party be responsible for any loss of profits, business opportunities, or good will, indirect or consequential losses, punitive or exemplary damages, or losses or damages arising from your use or inability to use the Services or any blockchain technology.

Genies and all Licensed Parties’ total liability to you arising out of or relating to these Terms is limited to the greater of (1) one hundred dollars ($100) or (2) the fees you paid to Genies Inc. to use the relevant Services in the twelve (12) months before the Dispute.

Genies will not be required to give you any virtual currency or cryptocurrency as damages at any time. If you try to base your damages on the value of any virtual currency or cryptocurrency, the monetary damages calculation will be based on the lowest value of that currency between the initial incident and the award of damages.

This section applies to the fullest extent allowed by applicable Law regardless of the nature of our Dispute and regardless of whether other terms have been breached. If any specific portion of this section doesn’t apply, the rest of this section will still apply.

D. What Happens if You Break Genies’ Rules

Before we take any action described below, we’ll try to give you notice unless doing so would cause someone else harm, compromise the Services, or violate any Law. If you violate the Law, these Terms or any Other Terms and we don’t take action right away, that doesn’t mean we give up any rights that we may have. We may take appropriate action in the future.

If Your Creations violate these terms, any Other Terms or Law, or the rights of another person, we may remove Your Creations.

We have the right to terminate your account and your access to the Services if you avoid paying any fees that you owe or you violate these Terms, Other Terms or Law, or the rights of another person. If this happens, any license granted to you in connection with the Services are terminated immediately, and you won’t be entitled to any refunds. We also reserve the right to terminate any other accounts you may create or have created.

E. Indemnification

If someone sues Genies or any other Licensed Party because of your misconduct or your use of the Services, you have to pay for defense and legal fees. You agree to defend, indemnify and hold Genies and all other Licensed Parties harmless from and against any third-party claims asserted against any of them arising out of or relating to your use or actual or alleged misuse of the Services, violation of these Terms or any Other Terms, or your negligence or misconduct. This applies to all liabilities or expenses arising from claims, losses, damages, judgments, fines, litigation costs, and legal fees.

7. RESOLVING DISPUTES; AGREEMENT TO ARBITRATE

PLEASE READ THIS SECTION CAREFULLY – IT SIGNIFICANTLY AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY HEAR YOUR CLAIMS. IT CONTAINS PROCEDURES FOR MANDATORY BINDING ARBITRATION AND A CLASS ACTION WAIVER.

A. Governing Law and Venue

California law governs, and the venue for any Dispute is Los Angeles, California. These Terms are governed by the laws of the State of California, without regard to conflict of law provisions. You and we expressly agree to adjudicate any claim or Dispute between us arising from or related to the Terms, the Services, or Your Creations exclusively by a state or federal court or arbitral tribunal located in Los Angeles County, California, except as described in the Agreement to Arbitrate or as otherwise mutually agreed by the parties. You and we further acknowledge and agree that this Agreement to Arbitrate affects interstate commerce and that the Federal Arbitration Act and federal arbitration law apply to arbitrations under this Agreement to Arbitrate (despite any other choice of law provision).

B. Informal Resolution Process

In an effort to help us get to a resolution faster and reduce the costs for both parties, you and Genies agree to first attempt to informally negotiate any Dispute for at least thirty (30) days. Those informal negotiations will start on the day you or Genies receive a written notice of a Dispute as set out below. For the avoidance of doubt, Genies’ decision to suspend or terminate this agreement and/or your access to any Content or any part of the Services if Genies determines you violate any provision of these Terms or any Other Terms is not subject to any informal negotiation process.

If you have a Dispute with us, you will send written notice to Genies, Inc. ATTN: NOTICE OF DISPUTE, 8605 Santa Monica Blvd, #22702, West Hollywood, California 90069 in order to give us the opportunity to resolve the Dispute through informal negotiation. Include your name, account name, or registered email address you use to access the Services, your address, how to contact you, what the problem is, and what you want us to do about it. If we have a Dispute with you, we will send our notice of the Dispute to your registered email address and any billing address you have provided us.

Small claims court is an acceptable alternative. Instead of commencing an arbitration, you or we may also bring claims in your local “small claims” court if the rules applicable to that court allow it. Otherwise, the Dispute must be resolved by binding, individual arbitration.

C. Disputes We Both Agree to Arbitrate

Background on Arbitration: Arbitration is an alternative dispute resolution process that allows you and us to try to resolve Disputes without the formality or expense of litigating in court. Arbitration is often faster and less expensive than formal litigation. Disputes that are subject to arbitration are submitted to a neutral arbitrator, who has the power to award the same damages and relief that a court can,, instead of being presented in court to a judge or a jury. If you wish to opt-out of this binding individual arbitration requirement, you must comply with the opt-out process set forth in the “Opt-Out Right” section below. This binding individual arbitration requirement will not apply to the extent prohibited by the Laws of your country of residence.

Disputes between us will be resolved through binding, individual arbitration. Except as expressly provided herein, you and we agree that any Dispute that cannot be resolved through the procedures set forth above will be resolved through binding arbitration on an individual basis. Class actions and class arbitrations are not allowed. You may bring a claim only on behalf of yourself and cannot seek relief that would affect other users of the services. If there is a final judicial ruling that any particular claim (or a request for particular relief) cannot be arbitrated in accordance with these Terms, then only that particular claim or request for relief may be brought in court. All other claims (or requests for relief) remain subject to this provision. Questions of arbitrability—that is, whether a particular claim is subject to arbitration—shall be resolved by an arbitrator in arbitration.

D. Arbitration Rules and Procedure

AAA or ICDR rules apply. All Disputes between the parties arising hereunder shall be resolved by arbitration conducted by the American Arbitration Association (“AAA”), in accordance with the then-current AAA Consumer Arbitration Rules, before a single retired judge or professional arbitrator with relevant subject-matter experience. The arbitration shall be conducted at a mutually agreed upon location that is reasonably convenient to both parties. If we are unable to agree upon a mutually convenient location within thirty (30) days of receipt by respondent of a copy of the demand for arbitration, the determination shall be made by AAA. The arbitration shall allow for the discovery or exchange of non-privileged information relevant to the Dispute. Any arbitral award shall consist of a written statement stating the disposition of each claim or Dispute and provide a concise written statement of the essential findings and conclusions on which the award is based. Judgment upon any arbitral award may be entered in any court of competent jurisdiction. The arbitration hearing shall be within ninety (90) days, which time period can be modified by the tribunal in its discretion or at the request of any party. The tribunal is under no obligation to modify this time period. Notwithstanding anything to the contrary, (i) you or we may participate in the arbitration by videoconference, phone, and/or document submission to the fullest extent allowable by the arbitrator; and (ii) if you are outside of the United States, the arbitration will be conducted by the International Centre for Dispute Resolution ("ICDR") in accordance with its International Expedited Procedures. If there is a conflict between AAA Rules (or, as applicable, the ICDR rules) and the rules set forth in this Agreement to Arbitrate, the rules set forth in this Agreement to Arbitrate will govern.

To initiate an arbitration, you or we must take the following steps:

(1) Write a Demand for Arbitration. The demand must include, among other things, a description of the claim and the amount of damages sought to be recovered. You can find a copy of a Demand for Arbitration at www.adr.org.

(2) Send one copy of the Demand for Arbitration, one copy of these Terms, plus the appropriate filing fee to: American Arbitration Association, Case Filing Services, 1101 Laurel Oak Road, Suite 100 Voorhees, NJ 08043.

(3) Send one copy of the Demand for Arbitration to the other party.

The arbitration will be decided by a sole arbitrator. In all cases, there shall be one (1) arbitrator, who will be agreed to by the parties within thirty (30) days of receipt by respondent of a copy of the demand for arbitration. If no single arbitrator can be agreed upon by the parties, the arbitrator shall be selected in accordance with the rules of AAA.

Payment of all filing, administration and arbitrator fees will be governed by the AAA’s rules. If, however, you are able to demonstrate that the costs of arbitration will be prohibitive as compared to the costs of litigation, Genies will pay as much of the filing, administration, and arbitrator fees as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive for you. If the arbitrator determines the claim(s) you assert in the arbitration are frivolous, you agree to reimburse Genies for all fees associated with the arbitration that Genies paid on your behalf, which you otherwise would be obligated to pay under the AAA’s rules.

Arbitration proceedings are confidential. Except as may be required by Law, the parties shall preserve the confidentiality of all aspects of the arbitration, and shall not disclose to a third party (other than disclosure to the affiliates of a party on a need-to-know basis and such affiliates are informed of the confidential nature of such information and are instructed to keep such information confidential), any or all information made known and documents produced in the arbitration not otherwise in the public domain, all evidence and materials created for the purpose of the arbitration, and all awards arising from the arbitration, except, and to the extent that disclosure is required by Law, is required to protect or pursue a legal right or is required to enforce or challenge an award in legal proceedings before a court or other competent judicial authority.

E. Class Action Waiver and Jury Trial Waiver

You waive the right to bring a class action. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NO ARBITRATION OR OTHER CLAIM UNDER THESE TERMS WILL BE JOINED TO ANY OTHER ARBITRATION OR CLAIM, INCLUDING ANY ARBITRATION OR CLAIM INVOLVING ANY OTHER CURRENT OR FORMER USER OF THE SERVICES, AND NO CLASS, COLLECTIVE, AND/OR REPRESENTATIVE ARBITRATION PROCEEDINGS WILL BE PERMITTED. Unless both you and Genies agree otherwise, no arbitrator may consolidate or join more than one person’s or party’s claims, and may not otherwise preside over any form of a consolidated, representative, or class proceeding. The arbitrator may award any relief permitted by applicable Law only with respect the individual party seeking relief, but to the maximum extent permitted by applicable Law, may not award relief against either party respecting any person other than that individual party seeking relief. In the event that this Class Action Waiver is deemed unenforceable with respect to any particular claim otherwise subject to arbitration, then that claim will not proceed in arbitration but rather will be resolved in a court of competent jurisdiction. If that occurs, however, this Agreement to Arbitrate and this Class Action Waiver still will be fully enforceable as to all other claims, which must be resolved in arbitration on an individual basis.

You and we expressly waive the right to a trial by judge or jury. YOU AND WE AGREE AND UNDERSTAND THAT, BY USING ARBITRATION TO RESOLVE DISPUTES, YOU AND WE ARE GIVING UP ANY RIGHT THAT YOU OR WE MAY HAVE TO A JUDGE OR JURY TRIAL WITH REGARD TO ALL CLAIMS SUBJECT TO THIS AGREEMENT TO ARBITRATE. YOU AND WE FURTHER AGREE THAT ANY CLAIM HEARD IN A COURT OF COMPETENT JURISDICTION WILL BE HEARD BY A JUDGE INSTEAD OF A JURY, EXCEPT WHERE A JURY TRIAL WAIVER IS NOT PERMISSIBLE UNDER APPLICABLE LAW.

Limitation of Actions. You and we understand and agree that, regardless of any statute or other Law to the contrary, any Dispute or other claim against you or us must be filed within two (2) years after such Dispute or claim arose or will be forever barred.

F. Opt-Out Right

You have the right to opt out of this binding individual arbitration requirement and class action waiver. If you do not wish to be bound by the binding individual arbitration and class action waiver in these Terms, you must notify us in writing of your decision to opt-out within thirty (30) days of the date that you first agree to these Terms or, if we make any changes to this Agreement to Arbitrate which alter your rights, within thirty (30) days after the effective date of such revision to this Agreement to Arbitrate, unless a longer period is required by applicable Law. Your written notification must be sent, postage prepaid, to Genies, Inc., 8605 Santa Monica Blvd. #22702, West Hollywood, California 90069, Attention: Genies Legal Department. Such notice must include: (1) your full name; (2) your mailing address; (3) your account name, if you have one; and (4) and a clear statement of your intent to opt-out of this Agreement to Arbitrate. Any opt-out request that is incomplete or received after such deadline will be ineffective and this Agreement to Arbitrate will remain in full force and effect, except as expressly provided above. If you opt-out of this Agreement to Arbitrate, we also will not be bound by the terms of this Agreement to Arbitrate.

7. MISCELLANEOUS

You may not assign or transfer any of your rights or obligations under these Terms, in whole or in part, by operation of law or otherwise, without our prior written permission. Genies may assign or transfer any of our rights or obligations hereunder without your permission and without notice to you.

If any clause within these Terms is found to be invalid, unenforceable, void, voidable, or illegal, that clause will be severed and the remainder of this Dispute Resolution section will be given full force and effect.

These Terms, together with Other Terms, represent the entire agreement between you and Genies and supersede any prior agreements or understandings, whether written or oral, between you and Genies.

All provisions of these Terms that would reasonably be expected to survive the termination of this agreement including, without limitation, those related to IP, limitation of liability, and indemnification, will do so.